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The review playbook for roofers

When a rep knocks, the homeowner looks you up before they call back. This playbook helps you ask every homeowner for an honest review, answer every one, and bring them with you to the next street.

Cover of The review playbook for roofers

What's inside

  • The rules: what Google, Yelp, and the FTC allow when you ask for reviews
  • A Google profile check-up you can score in 15 minutes
  • When to ask, and three lines every foreman can use at the walk-through
  • Word-for-word texts and emails to send after the job
  • Replies for good reviews, bad reviews, delays, leaks, and price complaints
  • How to use reviews to open doors on the next street
  • A 10-minute monthly routine to keep it going

Written for roofing owner-operators and their crews in Florida and Colorado. A plain-English guide, not legal advice.